This product comes with a 3 years limited warranty.
All roof boxes produced and sold by TY provide a three-year warranty on materials and workmanship.
TY will repair or replace merchandise which proves defective in materials and/ or workmanship. TY will warranty roof boxes and roof box accessories produced by TY and sold under the brand name TY , to the original purchaser up to three years from the date of the original retail purchase to be free from defect in materials.
If a customer believes that a TY product is defective, the customer must return it to an authorized TY dealer with proof of purchase. TY will issue authorization to the dealer for the return of these products. Other situation except the If an article is found to be defective upon inspection by TY , TY will repair or replace the defective article at its discretion without charge. The purchaser will be responsible for the cost of returning the component(s)/product(s) and the proof of purchase back to the place where the product was purchased. Unauthorized returns will not be accepted.
No warranty is given for defects resulting from conditions beyond TY s control including, but not limited to, misuse, overloading, or from failure to assemble, mount or use the load carrier or accessory(s) in accordance with written TY instructions, guidelines and safety text. Basically, TY cannot assume responsibility for any damage to any property arising out of the improper attachment or use of its products. In addition, this Limited Warranty applies only to TY products and not to other products used in conjunction with TY products. Repair or replacement of the defective TY product is the original purchaser’s exclusive remedy under the warranty. All consequential and incidental damages are excluded under this warranty. Damage to the user’s vehicle, cargo or to any other person or property is excluded.
Any enquires or questions about the details or contents of the warranty, please contact TY Roadstar. Thank you for choosing TY Roadstar.
- Payment must be received in full within 7 business days from the purchase date.
Refund or exchange is only acceptable after 15 business days the item has been sent. Only products in original condition can be exchanged. We do not do exchange or refund for buyers' simply changing mind. Shipping cost and gifts are not refundable
Buyers are entitled to a full refund and purchase cancellation at buyers request if the goods are not dispatched within 15 days of payment received.
We assume that buyers have read and accepted TY's terms and conditions before bidding and purchasing items.